About
The system that runs your business.
We’re a small team focused on helping owner-operated businesses run without everything depending on one person’s memory.
This is how we work.
- When it can be done asynchronously, it should be done asynchronously.
- We value experimentation, iteration, and a progress mindset. Our motto is “action over indecision.”
- We accept that we might have to go backward to go forward.
- We prioritize clear roles and ownership. You own, you decide.
- We share openly and honestly. We’re transparent by default.
- We don’t avoid difficult conversations or feedback.
- We don’t wield information, titles, or tenure as power.
- We like to learn and grow. We appreciate being provoked in new ways. We stay curious.
- We take pride in quality and craft.
- We like to solve specific problems impacting a large group of customers.
- We let data prove us right. Or wrong.
- We say what we will do, and do what we say. We communicate when we learn more or data changes.
- We respect each other.
This is who makes HappyHQ.
